Product Warranty
A little about me and the jewelry – every piece I create starts with an idea, continues through my hands – and passes through my heart. I design and craft every piece of jewelry by hand, with precision and love – with an emphasis on quality, finish, and materials that are carefully selected to maintain beauty and durability over time.
With every purchase, you will receive a personal warranty from me for 3 months from the date of purchase. The warranty is valid for manufacturing defects only. It does not apply to:
- Breakage, tearing, or damage from unreasonable use
- Loss or theft
- Peeling or discoloration of gold plating
If something happens to your jewelry – don't hesitate to reach out. Sometimes it can be repaired, sometimes it can be renewed – I will always do my best so you can continue to enjoy it for a long time. In the case of gold-plated jewelry – it may be possible to renew the plating for a nominal fee.
How to keep your jewelry for a long time?
- 925 Sterling Silver jewelry: Water-resistant, but may tarnish upon contact with moisture, chlorine, oxygen, and chemical substances. This is a natural process – and the silver can be easily cleaned.
- Gold-filled jewelry: Partially water-resistant, but to maintain it over time, it is best to avoid daily exposure to water.
- Gold-plated jewelry: Not water-resistant. It is recommended to remove before showering, swimming in the sea, or in a pool.
- For jewelry combining 925 sterling silver with gold plating/gold-fill – it is recommended to avoid contact with water.
- It is recommended to avoid contact with perfume, lotions, active ingredients, and cleaning products.
- It is best to store the jewelry in a dry and shaded place (not in the bathroom).
- It is advisable to remove jewelry before sleeping or physical activity.